Inbox, lead capture and follow-ups

Conversations now have a home, and automations can collect contact details.

What is new

• An Inbox with Automation, Human and AI modes, assignment and Take over.
• Contact capture with clarify and thank-you messages, and recorded consent.
• Follow-up steps that stop on a reply, a click or a purchase.
• STOP and UNSUBSCRIBE opt-outs, plus handoff words.

Read about contact capture and the Inbox.