Industries
Instagram DM automation for fashion boutiques
Turn "price?" and "size?" comments on new arrivals into DMs that link to the piece and answer the question.
Keywords to watch
Example: keywords people commonly comment on these posts.
- price
- size
- link
- restock
Two example DMs
Example 1
Example: Hi {first name}, thanks for asking. Here is the piece you commented on, with sizes and stock: [button: View the piece]
Example 2
Example: Hi {first name}, we will tell you the moment it is back. Reply here if you have a question about sizing and our team will help.
These messages are illustrative. Write your own in your brand voice.
Setup
- 01
Connect Instagram and your Shopify store
- 02
Create an automation on the post and add the keywords
- 03
Add a product button to the DM
- 04
Publish and review replies in the inbox
Questions
Can the DM link to a specific product?
Yes. With the Shopify integration you pick the product and the link is resolved when the message is sent.
What if the item is sold out?
Choose a fallback URL, such as the collection page, that is used when the product is not available.
Can I answer sizing questions by hand?
Yes. Take over the conversation from the inbox at any time.
Ready to answer every comment?
Start free and publish your first automation.
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